CCA partners with Orbita on PCA management program

March 3, 2017 § Leave a comment

Commonwealth Care Alliance (CCA) was selected in 2016 to host a digital health pilot, supported by a $25,000 grant from the Center for Health Care Strategies (CHCS), tochcsgraphic address challenges faced by low-income individuals with complex needs. CCA has worked with CHCS over the past few months to identify a health technology company to work with on the pilot, and yesterday announced that CCA will be paired with Orbita, a home healthcare platform.

Many CCA members use personal care attendants (PCAs) as part of their care team.  While these services play a critical role in meeting members’ needs, the process for hiring, scheduling, tracking, and preparing time sheets for PCAs is complex and labor-intensive. To address this challenge, CCA will work with Orbita to develop and test a mobile tool that streamlines these activities, and give members a more efficient process to manage their PCA program.

Through the initiative, CCA members will schedule, track, and prepare time sheets for their PCA services using the voice-activated Amazon Echo system to access Orbita’s mobile platform. Member information will be stored and managed in the Orbita system.

The short-term pilot will include a minimum of 100 CCA members. CCA staff will train participants on how to use the technology, and will perform weekly check-ins to identify any user issues. Patient feedback will be gathered through patient surveys and focus groups, and will inform the pilot to assure success.

You can read more about the pilot here.


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